SaaS Agreement
Secure. Scalable. Legally Compliant.
4.8 (96 reviews)
Last Updated: June 2025
What is a SaaS Agreement?
A Software as a Service (SaaS) Agreement is a legal contract between a software provider and a customer that defines the terms of access and use of a cloud-based software platform. It outlines user rights, subscription terms, support, data security, intellectual property, and limitations of liability.
This agreement is critical to protect your IP, limit liability, and ensure regulatory compliance, especially in B2B or recurring subscription models.
📜 Service Description
A professionally drafted SaaS Agreement from Vakilify typically includes:
Subscription Terms – Pricing, billing cycle, auto-renewal, trial period
User Rights & Restrictions – License scope, usage limits, API access
Data Ownership & Privacy – Customer data ownership, GDPR, and compliance terms
Service Availability – Uptime commitments, SLAs, and maintenance windows
Support & Maintenance – Helpdesk hours, update policy, incident response
Limitation of Liability – Capped damages and exclusions
Termination & Refunds – Exit terms, notice period, pro-rated refunds
Governing Law & Jurisdiction – Indian or international applicability
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SaaS Agreement
🏛 Laws Governing SaaS Agreements in India
Your agreement will comply with:
Indian Contract Act, 1872
Information Technology Act, 2000
Data Protection Rules (pending DPDP Act final implementation)
Consumer Protection (E-commerce) Rules, 2020 (if B2C)
GDPR / HIPAA (on request for global compliance)
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